2. Analyze environment for stress and in-competencies, accommodate.

Executing Process Group:

1. Give set schedule

2. Notify staff of teams and who they will be working with.

3. Check all the information in the DML needed to file everything

4. Buy necessary storage for the files to be stored

5. Checking on the development of online storage as well.

Monitoring and Controlling Process Group:

1. Monitoring the output of the workers through surveillance cameras and logs.

2. Check to see if the teams are getting along, IE social monitoring.

Closing: Finally, with the project's success comes a new way to file and store the approved paperwork both physically and on the computer. I will record all data that arise from emergency situations or problematic situations for future use.

Page 3 Scenario 3:

Introduce the organization to a set of practices for it service management (ITSM) that focuses on aligning it services with the needs of businesses. Implement social monitoring along with balance budgeting to create an effective work environment. Measuring it organization effectiveness and efficiency. Optimizing costs and the Total Cost of Ownership (TCO)

Initiating Process Group:

Project objectives are as follows: Key to the collection, analysis, production and distribution of information within an organization

Scope:

1.Programmers for tech support

2. Instruction of the benefits and costs of having it services...

Scope planning
2. Schedule development

3. Cost budgeting, and resource planning

Facilitating processes:

1. Locate competent programmers and computer specialist

2. Concern and the risk is waste of resources due to the organization's possible rejection of project.

Executing Process Group:

1. Sales people spending more time interacting with customers" facilitated by "a remote access service that enables reliable access to corporate sales systems from sales people's laptops."

2. Developing efficient pay methods to avoid financial fueled altercations

3. Effective service management

4. Data collection for use with it specialist.

5. Practice public frameworks (such as ITIL, COBIT and CMMI), standards (such as ISO/IEC 20000 and ISO 9000)

Monitoring and Controlling Process Group:

1. Monitor quality control of the programmers setting up everything in the library, along with anything else someone might have an issue with, IE. customers who borrow and want to check out this special section.

2. Monitor budget

3. Monitor data collection

Closing: Contract closeout and administrative closure which means the contract and project is accepted and staff is paid; as well as the gathering of data, specifically from the team, for future use and recording staff data, again for future use as well as finding out who should be fired or kept.